Who Attends & Why
Who Attends?
Based on previous years, the attendees come from the following sectors:
Retailers
Government & regulators
Transmission/distribution
Digitalisation/Data and CRM specialists
Consultants & Service providers
Executives such as:
- Executive General Manager, Retail
- Chief Customer Officer
- Chief Marketing Officer
- Chief Operating Officer
General managers and heads of:
- Strategy
- Retail
- Credit & Collections
- Customer Experience
- Customer Service
- Data & Data Insights
- Digital Marketing
- Innovation
- Metering
- Operations
- Commercial
Why you need to be at the Energy Retail Excellence conference
Take the temperature of energy retailing and future directions
Hear the latest from the AER on simplifying retail guidelines and an expert panel on other changes, including implications of the Nelson Review for retailing
Match price volatility with products and services like Contact Energy's ‘hero proposition’ and iO Energy’s risk management strategies
Hear how Tesla, Amber Electric and Synergy are actively participating in the clean energy transition as retailers
Get the low down on digital innovation and AI-driven customer engagement from Genesis and Meridian
Hear how SEC Victoria and Supa Energy are focusing on consumer technology to improve outcomes
Reduce churn with billing innovations from Pacific Blue Australia and supporting vulnerable customers with ENGIE ANZ
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